When two people live together, they will more or less have some conflicts. When conflicts arise, some people will choose to quarrel to resolve them. , some people will choose a cold war. In fact, these methods are not correct. In my opinion, when conflicts arise, countless quarrels are not as effective as one effective communication. Today we will take a look at the importance of effective communication.
1. What is effective communication?
By elaborating facts, ideas, empathy, etc., we can let the other party understand and understand ourselves, and then solve problems.
2. There must be a certain purpose.
You need to know the root cause of the conflict between the two of you. Don't just look at the surface, and then solve the problem around this "root cause".
3. The logic of language expression must be clear, and the emotions must be relatively stable.
Don’t be vague, be organized, speak with key points, and express your attitude. Only in this way can you convey information to the other party more accurately, and the other party’s understanding will not be biased. If you are emotionally unstable just after an argument, wait until you calm down before talking.
4. Don’t go over meaningless old accounts easily.
We are here to solve problems, not to win or lose. To argue with each other by going over old scores is the most ineffective and brainless communication, and it is of no use in promoting mutual feelings.
5. Learn to think from other people’s perspective and don’t force the other person to accept your ideas.
In fact, it is not easy to put yourself in someone else’s shoes, especially when conflicts arise. I think the first thing you need to do when thinking about yourself in someone else’s shoes is to “accept” and accept what the other person explains to you and what they say. Think, create a sense of resonance in a state of tolerance and empathy, and then think about the problem from the other person's perspective. In this way, the issues you consider and the ideas you put forward will make the other person feel that you are thinking about him, and it is to make the two parties feel better. Personal feelings develop in a better direction.
6. Please respect each other.
There are some people who speak like knives and are accustomed to saying sarcastic words. Their words are very harmful. Since you want to communicate and solve problems, you should speak with some brains. The human heart cannot stand it. If you make some verbal attacks, don't step on the edge of the other party's bottom line and keep testing to prove yourself.
7. Who is going to break the deadlock and guide the communication depends on which of you is more mature, and it has nothing to do with face.
In fact, in other words, quarreling is a kind of venting and ineffective communication, and a cold war is a refusal to communicate, but either way is very detrimental to the development of your mutual feelings.
In addition to solving the problems you face, effective communication can also indirectly help you understand each other better.It can also heat up feelings.
So have you learned it now? I hope that next time you have a conflict, you can choose to use effective communication to solve the problem.
